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The relevance of staff performance evaluation in a pre - existing nursing environment: Everything is New to Everyone

Hamidah Hassan, Ruth Packiavathy Rajen Durai, Maziah Marzuki, Santhna Letchimi Panduragan, Samsiah Mat.

Abstract
Background: Performance evaluation is a continuous process. In nursing, the clinical performance encompasses more than just cognitive skills; it requires the affective and psychomotor domains. The aim of this study was to evaluate the staff performance that had been trained within an environment of “everything is new to everyone.”
Methods: A comparative descriptive study was conducted on 113 nurse graduates, 33 head nurses as first evaluator, seven nurse managers as second evaluator. The Instrument used, consisted of 33 items with six domains of performance; punctuality, physical appearance, attitude and commitment to work, service excellence, positive relationship & communication skills and leadership skills and three sets of structured open-ended questions.
Results: Eighty six (76.10%) graduates had achieved excellent and 20 (17.69%) received “very good" performance. The result would have shown, 106 (93.8%) of the nurse graduates had performed well if the two groups "excellent" and " very good" were put together as one.
Conclusion: The performance evaluation by both evaluators was found to be consistent and personal qualities such as wisdom and reflection are important before determining an erratic staff performance evaluation

Key words: Key words: performance-evaluation, new environment, nursing, performance



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