Hospital information system has become a major technological innovation to which all the health care sectors make sure to get adapted to improve their health care delivery in three most important categories; manpower, money and material. An exploratory study was conducted to assess shortcomings of HIS with a dual sample of nine selected hospital events, namely four emergency and insurance based admissions, two LAMA cases (leaving against medical advice), two normal discharges and one normal death event attached with 100 hospital staff by using observation checklist and Questionnaire respectively. The study revealed that there was an association between certain areas like operation theater, Medical records department and out-patient department and hospital staffs demographic variables but no such association between admission and discharge information system, hospital wards, laboratory, radiology department, safety and prevention areas were found out. The findings also highlighted the factors affecting the HIS namely a lack of awareness, lack of feedback& follow up i.e100% shortcoming, and delay in procedures, workload, lack of advanced entry procedures in relation to investigations done in external laboratories i.e. above 50% shortcomings. The analysis also revealed that the successful usage of HIS were significantly influential to hospital staffs' year of experience, knowledge, training related HIS and their recent designation in the health sector .As on identification ,need-based leaflet including rationale had been prepared and introduced to reduce the percentage of shortcomings.
Hospital Information System (HIS), shortcomings, leaflet, hospital events.