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TAF Prev Med Bull. 2007; 6(4): 259-266

Evaluation of Knowledge and Attitudes of the Nurses Working in a Training Hospital about Patients' Rights

Abdulkadir Teke, Muharrem UÁar*, Cesim Demir, ÷zay «elen, Turgut Karaalp.

Term of patientsí rights defines rights and responsibilities between health care organizations and patients. Health care professionals have very important responsibilities, in order to guard the rights of patients. Nurses can be seen to have more responsibility than another health care professional, because they have some kind of partnership relation with patients. This study aims to determine the knowledge level and attitudes of patient rights among the nurses of the GŁlhane Military Medical Academy (GATA) Training Hospital. The study universe consisted of all the nurses at the hospital (n=603) and 120 nurses were chosen with simple random sampling for the study. In general, 41.1% of the study group didnít receive any education about patientsí rights, 21.7% stated that they didnít encounter any patient rights issue in their day to day practice, and 64.2% stated that they learned something about the patient rights another resource like TV or mass media. Attitudes of study group were observed changeable from 69.2% to 100% about the universal patientsí rights. A comprehensive effort should be sustained to make the patients rights an essential part of healthcare. Because of that, patientsí rights office should be established in hospitals. These offices should carry out education of healthcare staff and patients about the patient rights, solve the problems which emerged from violation of patients rights, and verify the healthcare is appropriate for patientsí satisfaction.

Key words: Nurse, patientsí rights, patient satisfaction

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