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Original Research

TJFMPC. 2016; 10(4): 213-221

Satisfaction Assessment and Burnout of Employees In Some Community Health Centers In City of Samsun

Onur Öztürk, Eylem Işık Uyar.

Objective: Community health center is the health institution determining related risks and problems in order to protect and improve public health, making corrective and preventive activities and providing the coordination between the health institutions in its area and other institutions and organizations. Satisfaction and burnout of employees in community health centers constitute a serious problem which may disrupt health service providing and receiving stages. In our study, we aimed to discuss the issue.
Mehods: We reached 163 employees in five community health centers in Samsun . Employee satisfaction survey and Maslach Burnout Inventory were applied.
Results: The ratio of women participants was 65.6%. Nurse-midwife-medical officer group was the most common occupation group (47,9%). It was observed that our demographic data didn't effect burnout. Emotional burnout and personal success scores were at the worst levels in those participants who had at least nine years of community health center experience and desensitization increased without a statistically significance.
Conclusion: It is observed that satisfaction status of participants who work at community health center is higher while burnout is found less than workers in some other health institutions. Positive communication and occupational support provided by management units and managers to the staff may increase the thrust and satisfaction.

Key words: Community health center, Satisfaction, Burn out

Article Language: Turkish English

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