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Gaziantep Med J. 2011; 17(1): 24-28

Evaluation of the Satisfaction Levels of Inpatients in the University of Gaziantep Medical Faculty Hospital

Esen Savaț, Aynur Bahar.

Patient satisfaction is an important criterion for evaluating the quality of health services. The aim of this study was to determine the satisfaction of the patients receiving inpatient treatment. Patient satisfaction was evaluated on 230 patients in Hospital of Gaziantep University. Analyzing data frequency, correlations and chi-square tests were used. 73.5% of patients were reported to ‘good’ general hospital care.

Key words: Patient satisfaction; clinic departments; health services

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